Mason Family Events

Mason Family Events

FAQs

Thank you for your interest in Family Weekend! The following is a list of frequently asked questions and the corresponding answers.  

GENERAL 

What is Family Weekend?
Since 2003, Mason has welcomed students, faculty, staff, alumni, parents, families and chosen families, and supporters to campus for Family Weekend. At Mason, we believe family is made up of many different people – parents, siblings, cousins, roommates, classmates, best friends, significant others, children, and more. Family Weekend is an opportunity to come together to connect, have fun, celebrate and make new memories, which is why our schedule includes events for people of all ages. Family Weekend features several events that showcase the best of Mason and all it has to offer, including a signature athletic event, faculty spotlights, student performances, area tours, service opportunities, and much more! 

When is Family Weekend?
Family Weekend is October 15-17, 2021. Events begin Friday afternoon, so make plans to arrive early so you don’t miss out on the fun! 

PRICING 

How much does it cost to participate in Family Weekend?
We have different price points for adults, children (ages 5-12), children (ages 4 and under), and Mason students. For detailed pricing information, visit masonfamilyevents.gmu.edu/pricing. 

What does the cost include? 

  • Entrance to all on-campus Family Weekend activities (excludes Mason on Location area tours) 
  • Access to the 3 recreation facilities on the Fairfax campus, including group fitness classes! 
  • Free parking on the Fairfax campus for the weekend 
  • A special Family Weekend souvenir 
  • Discounts at select dining locations
  • Special discounts at the University Bookstore

How much does it cost to participate in the Mason on Location area tours?
Four Mason on Location area tours will be offered – two on Saturday, October 16, and two on Sunday, October 17. For detailed pricing information, visit masonfamilyevents.gmu.edu/pricing. 

REGISTRATION 

How do I register for Family Weekend?
Family Weekend Registration is now closed. On-site registrations will not be accepted.  

Can I pre-register for Family Weekend events?
When you register for Family Weekend, you will be prompted to pre-register for specific, on-campus events your family wants to attend. Pre-registering allows you to reserve your spot for our coveted programs throughout the weekend! If you do not pre-register for the events your family wants to attend, you may be asked to wait on site while we determine how much remaining space we have.

While Family Weekend Registration closed on Monday, October 4, Family Weekend Event Pre-Registration does not close until Thursday, October 14 at 10 a.m. Eastern Time.

Do I have to pay for my Mason student to attend Family Weekend events?
The on-campus Family Weekend activities are free for Mason students, but they must register online in advance. You are also able to register them in your own registration by adding a “Mason Student Ticket” to your cart. If they want to attend a Mason on Location area tour, there is a cost. For detailed pricing information, visit masonfamilyevents.gmu.edu/pricing. 

I am a Mason faculty/staff member. How do I register for Family Weekend? 
Mason faculty/staff tickets can be purchased through the Mason Family Connection. Visit gmu.CampusESP.com, scroll to the bottom of the page, click “Are you faculty? Log in here” and sign in with your Mason credentials. For detailed pricing information, visit masonfamilyevents.gmu.edu/pricing. 

Will I be able to make changes to my Family Weekend registration once submitted?
You can make adjustments to your registration or cancel your entire registration at any time before 10 a.m. (EDT) on Monday, October 4. Changes to your registration should be made by accessing the online registration form at gmu.campusesp.com/events/FamilyWeekend2021. When you return to the registration form and log in with your Mason Family Connection credentials, you will select “Make additional ticket or product purchases? Click here” at the bottom to make final adjustments. To request a cancellation, please send an email to families@gmu.edu and include your name as you listed it on the Family Weekend registration form at gmu.campusesp.com/events/FamilyWeekend2021. Eligible refunds will be posted to the credit card used for the original payment less the following cancellation fees:

  • Historic Fairfax, Gunston Hall, and Great Falls Mason on Location Area Tours: $5 cancellation fee (Should a Mason on Location Area Tour(s) be canceled, New Student and Family Programs will refund the tour ticket fee(s) in full.)
  • D.C. Segway Tour: $15 cancellation fee (Should a Mason on Location Area Tour(s) be canceled, New Student and Family Programs will refund the tour ticket fee(s) in full.)
  • Overall Family Weekend registration: $25 cancellation fee (The $25 cancellation fee for the overall Family Weekend registration will supersede and nullify any individual Mason on Location Area Tour cancellation fee.)

We are unable to refund payments after 10 a.m. EDT on Monday, October 4.

Can I show up and register for Family Weekend on site?
No, you must register online before Family Weekend Registration closes on Monday, October 4 at 10 a.m. Eastern Time. On-site registrations will not be accepted. 

I may need an accommodation (i.e. dietary, mobility, etc.) while on campus during Family Weekend. What is the best way to submit this request?
There is an accommodation question on the Family Weekend Registration form. Please mark the type of accommodation you are requesting, provide specific details in the open text box, and we will do our best to meet your needs. 

VISITING CAMPUS

Where can I find information about COVID protocols?
We are pleased to offer an in-person Family Weekend, and we do so as we navigate the continued impact of COVID-19 and our ability to safely host large events. All campus visitors are expected to follow the University’s public health and safety precautions and guidelines, as outlined on our Safe Return to Campus website at www2.gmu.edu/safe-return-campus. Before arriving to campus, you should complete your status check with the Mason COVID Health✓™. Masks are required for all indoor events and programs during Family Weekend on October 15-17, 2021. Attendees are required to wear a properly fitting mask over their nose and mouth. This is to safeguard your health and the health of all family members, especially our younger Patriots and other vulnerable populations. Family Weekend attendees are permitted to remove their mask indoors only when eating or drinking. Read more.

Where can I find directions and a map of the Fairfax campus?
There are multiple ways to get to the Fairfax campus. Visit masonfamilyevents.gmu.edu/visiting-campus for directions, entrance locations, and a campus map. 

When should I plan to arrive and depart campus for Family Weekend?
We encourage you to arrive on Friday so you can enjoy the many welcome events planned for that day. Events are scheduled for Friday, Saturday and Sunday, so we invite you to stay for the entire weekend! If you need overnight accommodations, take advantage of the discounted rates offered by our Marriott partner hotels in Fairfax by visiting masonfamilyevents.gmu.edu/visiting-campus. 

Where should I park?
Lot K and the general permit (levels 1 and 2) of the Rappahannock Parking Deck (but not the paid visitor area) is available to park in throughout the weekend. We will have staff and signage on site to direct you. A parking pass is required and will be emailed to the email address provided on your Family Weekend registration. You must print out the parking pass and display it on your vehicle’s front dashboard. You also have the option to park in the other parking decks on campus at your own expense. 

GMU is growing and construction is happening in and around our Fairfax campus. Keep up with the latest traffic news by following @MasonParking on Twitter or visiting building.gmu.edu. 

Where should I stay in the area?
If you need overnight accommodations, take advantage of the discounted rates offered by our  Marriott partner hotels in Fairfax by visiting masonfamilyevents.gmu.edu/visiting-campus. 

When can I check in for Family Weekend?
Check-In opens on Friday, October 15 at 12 p.m. in Lot K and will remain open until 6:30 p.m. Check-In will reopen on Saturday, October 16 at 8 a.m. in Lot K. Your Mason student may pick up your registration materials at any point during the check-in period. 

What if my family cannot come to Family Weekend until Saturday?
Check-In will reopen at 8 a.m. on Saturday, October 16 in Lot K. Your Mason student may pick up your family’s registration materials for you at any point during the check-in period. 

Can my student attend Family Weekend events even if our family cannot attend?
Yes! All Mason students are welcome to attend Family Weekend events regardless of if their family is registered to attend. The on-campus Family Weekend activities are free for Mason students, but they must register online in advance. If they want to attend a Mason on Location area tour, there is a cost. For detailed pricing information, visit masonfamilyevents.gmu.edu/pricing.  

EVENTS 

Are there attendance limits for Family Weekend events? 
Yes, attendance at all Family Weekend activities will be limited. When you register for Family Weekend, you will be prompted to pre-register for specific, on-campus events your family wants to attend. Pre-registering allows you to reserve your spot for our coveted programs throughout the weekend!

While Family Weekend Registration closes on Monday, October 4 at 10 a.m. Eastern Time, Family Weekend Event Pre-Registration does not close until Thursday, October 14 at 10 a.m. Eastern Time.

If you do not pre-register for the events your family wants to attend, you may be asked to wait on site while we determine how much remaining space we have. If an event you’re interested in attending reaches fall capacity, visit masonfamilyevents.gmu.edu/fw-schedule to see if it is one of the events that has a livestream available. Additionally, visit masonfamilyevents.gmu.edu/digital-activity-guides for other things you can do on campus. 

When should I arrive for Mason Madness?
Doors will open at 6:30 p.m. at EagleBank Arena, and Mason Madness will begin at 7 p.m. 

Where can I find information about EagleBank Arena policies?
EagleBank Arena is committed to the well-being of fans, guests, employees, players and performers. Please review the new health and safety protocols prior to your first visit to the arena at www.eaglebankarena.com. 

Is there accessible seating at the arena?
Yes. Visit www.eaglebankarena.com/article/accessible-seating for information on accessible services at EagleBank Arena. 

VIRTUAL OPTIONS 

I am unable to attend Family Weekend in person. How can I participate virtually?
We are committed to helping you make your own Family Weekend experience, and to help, we created Digital Activity Guides to help you engage with your family whether you are at home, in Fairfax/Northern Virginia, or Washington D.C. View the guides at masonfamilyevents.gmu.edu/digital-activity-guides to find local activity options good for social distancing, dining, and shopping to keep your Mason family entertained throughout the fall season. 

Additionally, we are going to live stream some of our events throughout Family Weekend. Visit masonfamilyevents.gmu.edu/fw-schedule to find out which events will have a virtual option available, so you can tune in! 

What if I still have questions about Family Weekend?

The New Student and Family Programs team is hard at work and can be reached Monday-Friday between 9 a.m. and 5 p.m. Eastern Time. If your family has a question or needs assistance, reach out to us via email at Families@gmu.edu, phone at (703) 993-2475, or our live chat at MasonFamily.gmu.edu.